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  1. Smash + Tess
  2. Solution home
  3. Shipping & Returns

Shipping & Returns

Shipping

  • How much does shipping cost?
  • What is Route insurance for parcels?
  • Will there be additional charges upon delivery?
  • When will my order ship?
  • Production delays during the pandemic

Returns & Exchanges in North America

  • What is your Bridal package return policy in North America?
  • How do I return or exchange an item in North America?
  • How do I exchange an item in Canada?
  • How do I return my Bridal package in North America?

Returns & Exchanges outside of North America

  • How do I return an item if I am based outside of Canada or the US?
  • How do I exchange an item if I am based outside of Canada or the US?
  • How do I return my Bridal package if I live outside of North America?

General Return FAQs

  • How long will it take for my Return to be processed?
  • How long until I see my refund?
  • I paid with Sezzle, but I am returning. How does that work?
  • I am making an exchange, how long until this is shipped out?
  • I paid with a gift card but am now returning, will I get a new card?
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SHOP WOMENS
  • Shop All
  • Womens Tops
  • Womens Bottoms
  • Womens Rompers
SHOP GUYS
  • Shop All
  • Guy Tops
  • Guy Bottoms
  • Guy Rompers
SHOP KIDS
  • Shop All
  • Kids Rompers